Privacy Policy

Your privacy matters to us. Learn how gugulorenta protects and manages your personal information.

Information We Collect

At gugulorenta, we collect information that helps us provide better cost management services. This includes personal details you provide when creating an account, such as your name, email address, and business information. We also gather technical data about how you use our platform, including your IP address, browser type, and usage patterns.

Account Information: Name, email address, phone number, and business details you provide during registration

Financial Data: Cost management information, spending patterns, and budget details you input into our system

Technical Information: IP address, device information, browser type, and how you interact with our services

Communication Records: Support tickets, feedback, and any correspondence with our team

How We Use Your Information

We use your information to provide, maintain, and improve our cost management services. This includes processing your financial data to generate insights, sending you relevant updates about your account, and ensuring the security of our platform. We also use aggregated, anonymized data to enhance our services and develop new features.

Important: We never sell your personal information to third parties. Your financial data is used solely to provide you with cost management insights and services.

Data Security and Protection

We implement industry-standard security measures to protect your information. This includes encryption of data in transit and at rest, regular security audits, and strict access controls. Our team follows security best practices, and we maintain comprehensive backup systems to ensure data integrity.

Encryption: All data transmission uses SSL/TLS encryption, and sensitive data is encrypted in our databases

Access Controls: Limited access to personal data on a need-to-know basis with multi-factor authentication

Regular Audits: Quarterly security assessments and vulnerability testing to maintain protection standards

Backup Systems: Regular automated backups with secure storage and tested recovery procedures

Your Rights and Choices

You have several rights regarding your personal information. You can access, update, or delete your account information at any time through your account settings. If you wish to completely remove your data from our systems, you can request account deletion, which we'll process within 30 days.

Access Rights: Request a copy of all personal information we hold about you

Correction Rights: Update or correct any inaccurate information in your account

Deletion Rights: Request complete removal of your account and associated data

Portability Rights: Export your data in a commonly used format for transfer to other services

Data Retention and Deletion

We retain your information for as long as necessary to provide our services and comply with legal obligations. Active account data is maintained while your account remains open. After account closure, we may retain certain information for up to 7 years for legal and regulatory compliance, particularly financial records required by UK law.

Personal identifiers are removed from retained data after 12 months of account closure, with only anonymized financial patterns kept for regulatory compliance.

Third-Party Services and Sharing

We work with trusted third-party services to provide our cost management platform. This includes payment processors, cloud hosting providers, and analytics services. These partners are contractually required to protect your information and use it only for the specific services they provide to us.

Payment Processing: Secure payment handlers for subscription billing and financial transactions

Cloud Infrastructure: Trusted hosting providers with robust security and privacy protections

Analytics Services: Aggregated usage data to improve our services, with personal identifiers removed

International Data Transfers

While gugulorenta operates primarily within the United Kingdom, some of our service providers may process data internationally. When transfers occur, we ensure appropriate safeguards are in place, including adequacy decisions or standard contractual clauses approved by UK and EU authorities.

Updates to This Policy

We may update this privacy policy periodically to reflect changes in our services or legal requirements. When significant changes occur, we'll notify you via email and display a prominent notice on our platform. We encourage you to review this policy regularly to stay informed about how we protect your information.

Privacy Questions or Concerns?

Contact our privacy team for any questions about this policy or your data rights.

Email: info@gugulorenta.sbs

Phone: +447867951266

Address: 8 Red House Rd, Moulton Park Industrial Estate, Northampton NN3 6AQ, United Kingdom

Last Updated: January 15, 2025